Skip to main content

Login Problems

If you’re having login problems with, here are a few ways to solve common issues.

πŸ”₯ Clear the browser cache​

If you’re having a problem with, you can try clearing your browser cookies. Here's how you can clear your cookies on various browsers:

Chrome, Opera, Edge, Brave​

  1. Visit
  2. Open developer console (press Control+Shift+I on windows, or Command+Option+I on mac)
  3. Open Application tab, then click Clear site data (be sure to check "Including third-party cookies")
  4. Refresh the page and login again


  1. Open the Safari Browser.
  2. From the Menu go to Preferences.
  3. Go to Privacy then click on Manage Website Data.
  4. Type in the search box.
  5. Select the website and click on Remove.


  1. Open Firefox Preferences
  2. Go to Privacy & Security
  3. Scroll down page and click Manage Data... in Cookies and Site Data section
  4. Type in Search websites field
  5. Click Remove All Shown

Reset your password​

First of try to reset your password. If this doesn't help try other solutions below.

Disable VPN / Proxy / Adblock​

VPN, Proxy or Adblock can be a problem, try to disable them temporarily

Add to your browser's whitelist​

To ensure that cookies work properly on your browser, add to your browser's whitelist.

Chrome, Opera, Edge, Brave​

Paste this URL chrome://settings/content/cookies to address bar and press enter. In the bottom of the page click Add (in Allow section) and paste this string [*.]


Open settings. Go to Privacy & Security section. Scroll to Cookies and Site Data and click Manage Permissions...

In Address of website put and click Allow. Then click Save Changes

Also try to disable any privacy/blocking extensions you have.

Logout me everytime I close a browser​

You probably enabled an option to clear data on browser close

Chrome, Opera, Brave​

  1. Paste this url into address bar chrome://settings/cookies
  2. Turn off Clear cookies and site data when you quit Chrome


  1. Paste this url into address bar edge://settings/clearBrowsingDataOnClose
  2. Click Add button in Do not clear list of Cookies and other site data
  3. Paste [*.] and click Add