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You’re trying to sign in but something goes wrong — the page won’t load, you see an error, or the extension keeps asking for credentials. Most login problems come down to one of a few causes.

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Check the basics first

  • Forgot your password? — reset it here. A link to set a new one will be sent to your email.
  • Using a VPN, proxy, or ad blocker? — try disabling it temporarily. These tools can block the requests Raindrop.io needs to authenticate you.
  • Using Safari with non-default Profile? — this is a known Safari bug that breaks extensions. See below.

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Browser blocks Raindrop.io cookies

Some browsers or privacy extensions block third-party cookies by default. Without them Raindrop.io can’t keep you logged in. Fix: add Raindrop.io to your browser’s allowed list.
Paste chrome://settings/content/cookies into the address bar, scroll to Allow, click Add, and enter [*.]raindrop.io.

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Keeps logging me out

If you have to sign in every time you open the browser, it’s likely set to clear cookies on close.
Paste chrome://settings/cookies into the address bar and turn off Clear cookies and site data when you quit Chrome.

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Extension keeps asking for login

The browser extension works fine for a while, then suddenly asks you to log in again — or asks every time you click it. This usually happens because the browser blocks or deletes the cookies the extension needs to stay authenticated.
Safari Profiles — Safari 17 introduced Profiles, but using any profile other than the default can break extensions. This is a known Safari bug — not something that can be fixed on our side.Workarounds:
  • Use the default profile — the extension works normally there
  • Use the native macOS Share Extension instead:
1
Open System Settings → General → Login Items & Extensions
2
Find Raindrop.io, click (i), and turn on Sharing

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Still can’t log in?

Contact us at info@raindrop.io with a description of the problem, your browser name and version, and what you’ve already tried.